Refund and Returns Policy

Overview

Effective Date: December 22, 2025 (last changed)

At Sparkler, customer satisfaction is important to us. Please read our Return & Refund Policy carefully before placing an order.

1. Eligibility for Returns

Returns are accepted only if:

• The product is damaged, defective, or incorrectly delivered
• The return request is raised within 3 days of delivery
• The product is unused, unwashed, and in original packaging with tags intact

2. Non-Returnable Items

The following items cannot be returned or refunded:

• Products purchased during sale or clearance
• Items damaged due to misuse or improper handling
• Products without original packaging or tags

3. Return Process

To request a return:

1. Email us at sparklerfashionwear@gmail.com
2. Share your order ID, product images, and reason for return
3. Our team will review and confirm the return request

Returns without prior approval will not be accepted.

4. Refunds

• Approved refunds will be processed within 7–10 working days
• Refunds will be credited to the original payment method
• Shipping charges are non-refundable unless the fault is from our side

5. Exchange Policy

• Exchanges are subject to product availability
• If the replacement product is unavailable, a refund will be issued

6. Return Shipping

• Customers are responsible for return shipping unless the product is damaged or incorrect
• Sparkler is not responsible for loss or damage during return transit

7. Contact for Returns

📧 Email: sparklerfashionwear@gmail.com
📞 Phone: +91-7376298701 | +91-9935014706